Personalized Touchdown Tavern Premium Wood Bar Sign

Thanks again for your order and for taking the time to post your feedback. This package did ship on May 7th via Fedex. I do see that the shipment stalled out while en route and tracking didn't update for several days. This is a very rare occurrence and unfortunately not something we have any control over. The shipment has begun moving again and is actually scheduled for delivery today, so it will be there in time for the wedding! We're not able to individually monitor every shipment we send out. In this case, as soon as we became aware there was a problem, we jumped in and did everything we could to assist including contacting Fedex on the customer's behalf. We thoroughly walked the customer through all options and offered to either replace or refund if the signs didn't make it in time for the wedding. Our company prides itself on customer service and we absolutely stand by the service that was provided to this customer.