The true mark of a reputable company is one that resolves any issues you may run into quickly and easily - which is almost impossible to find these days. This company sent me what was supposed to be a personalized engraved decanter and one of the personalizations was left off. I emailed them, and they literally got back to me in a few hours, simply asked for a picture of it if possible, and kindly offered to send a brand new one to my Best Man to his address, for free. I emailed the guy back and told him I would be happy to praise him to his superiors, but it turned out to be one of the owners - polite as could be - who told me is putting in work in a small company during tough times for small businesses (he told me this since I followed up and asked him). Incredible professional, personable, and this company DOES THE RIGHT THING. I can't stress enough how important that is these days. These people are legit. I will use them and promote them for years.